Terms of Operation

1. System Architecture and Anonymity

• This service is designed to operate without user identification and without interaction beyond the technical requirements of blockchain transactions.
• No personal information is collected or stored. Exchange processing relies исключительно on transaction data necessary for execution within the blockchain network.

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2. Order Details and Execution Logic

• Each exchange request defines the transfer amount, the chosen network, and the destination address. Compliance with these details is required for successful processing.
• Once blockchain confirmation is received and the defined conditions of the request are satisfied, the system proceeds with execution.
• In situations where market conditions shift beyond acceptable operational thresholds prior to confirmation, the request is discontinued. The user may continue under revised conditions or request the return of funds.

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3. Pricing Principles and Service Fee

• Displayed exchange values are formed through an internal liquidity model that references aggregated live market data.
• All service charges are already included in the presented amount. No additional fees are applied beyond what is shown in the order.

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4. Return Handling

• If an exchange cannot proceed under the defined conditions, the system initiates a return process.
• This applies to cases such as:
- network issues, confirmation delays, or limited liquidity — the returned amount excludes only the network fee;
- incorrect asset type or transfer amount — return is carried out whenever the system is able to process it;
- disagreement with updated exchange conditions.

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5. Transaction Accuracy and External Dependencies

• Successful execution depends on the correctness of the provided address, network, and transfer parameters.
• Blockchain performance, as well as the operation of external wallets, services, or exchanges, may influence transaction timing and lies beyond the scope of this service.

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6. Communication and Assistance

• Users may contact support at any time through the official channels listed on the website.
• Matters related to returns are addressed as a priority.

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7. Current Version of the Terms

• These terms may be modified over time. The latest revision is always available on the website with the corresponding date.
• Use of the service indicates acceptance of the current version. ⸻

Updated 10.01.2026